BIG TWIG Privacy Policy: Safeguarding Your Twig

At BIG TWIG, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website. By using the BIG TWIG website (the "Site"), you consent to the practices described in this policy.

1. Information We Collect: We may collect personal information from you when you visit our Site, register an account, place an order, subscribe to our newsletter, or engage in other activities on the Site. This information may include your name, email address, shipping address, billing information, and other relevant details.

2. How We Use Your Information: We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.
  • Sending order confirmations and updates.
  • Responding to your inquiries or requests.
  • Providing customer support.
  • Sending newsletters or promotional materials if you opt-in.

3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on the Site. These technologies help us understand your preferences, improve site functionality, and provide you with personalized content. You can manage your cookie preferences through your browser settings.

4. Third-Party Services: We may use third-party services, such as payment processors and shipping partners, to facilitate transactions and deliveries. These third parties may have access to your personal information but are obligated to handle it securely and in accordance with their own privacy policies.

5. Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Children's Privacy: The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete it.

7. Your Choices: You have the right to review, update, or delete the personal information we have collected about you. You can also opt-out of receiving promotional communications by following the instructions provided in those communications.

8. Changes to this Policy: We reserve the right to update or modify this Privacy Policy at any time. We will post the revised policy on the Site with the effective date of the changes. Your continued use of the Site after any changes indicates your acceptance of the revised Privacy Policy.

9. Contact Us: If you have questions or concerns about our Privacy Policy, please contact us at privacy@puckpassion.com.

Thank you for trusting Puck Passion with your personal information. We are dedicated to ensuring your privacy and providing you with a secure and enjoyable experience on our Site.